KonduitPrivacy Policy →

TERMS OF SERVICE

Effective Date: June 11, 2026 Last Updated: June 11, 2026

These Terms, including pricing and plan features, may change over time. When changes are material, we will update the dates above and provide notice as described in Sections 7.8 and 15.

These Terms of Service ("Terms") are a binding agreement between you and Team Einherjar LLC ("Konduit," "we," "us," or "our") governing your access to and use of the Konduit business-operations platform at konduit.work and related services (the "Service").

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE IMPORTANT PROVISIONS, INCLUDING A LIMITATION OF LIABILITY (SECTION 13), A DISCLAIMER OF WARRANTIES (SECTION 12), AND PROVISIONS GOVERNING THE PERMANENT DELETION OF INACTIVE FREE WORKSPACES (SECTION 8).

By clicking "I agree," creating an account, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By registering for, accessing, or using the Service, you accept these Terms and our Privacy Policy, which is incorporated by reference. If you are entering into these Terms on behalf of a company or other organization, you represent that you have the authority to bind that organization, and "you" refers to that organization.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a binding contract to use the Service. The Service is intended for business use. By using the Service, you represent that you meet these requirements and that you are not barred from using the Service under the laws of any applicable jurisdiction.

3. Accounts, Workspaces, and Members

3.1 Account Registration

To use most features, you must create an account using a valid email address or by signing in with Google. You agree to provide accurate information and to keep it current, including the email address at which we contact you.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at support@konduit.work of any unauthorized use or suspected breach of security. We are not liable for losses arising from unauthorized use of your account that results from your failure to safeguard your credentials.

3.3 Workspaces, Members, and Guests

The Service organizes content into workspaces. The workspace owner controls the workspace, including who may join as a member or guest and what roles and permissions they have. The workspace owner is responsible for the actions of the members and guests they invite, and for ensuring those users comply with these Terms. You are responsible for the content and activity within any workspace you own or administer.

4. License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business purposes. We reserve all rights not expressly granted.

You may not, except as permitted by law: (a) copy, modify, or create derivative works of the Service; (b) reverse engineer, decompile, or attempt to derive the source code of the Service; (c) resell, sublicense, or commercially exploit the Service except as expressly permitted; (d) remove or obscure any proprietary notices; or (e) use the Service to build a competing product.

5. Intellectual Property

5.1 Our Property

The Service, including its software, design, features, trademarks, and all related intellectual property, is owned by Konduit or its licensors and is protected by intellectual-property laws. These Terms do not transfer any ownership of the Service to you.

5.2 Your Content

You retain all ownership of the content you and your collaborators create or upload to the Service ("Customer Content"). You grant us a limited, worldwide, non-exclusive license to host, store, copy, transmit, display, and process your Customer Content solely to operate, maintain, secure, and provide the Service to you, to troubleshoot and debug technical issues, to provide support you request, and as otherwise instructed by you through the Service. You represent that you have all rights necessary to submit your Customer Content and that it does not violate any law or third-party right. You are solely responsible for the legality, accuracy, and appropriateness of your Customer Content.

5.3 Feedback

If you provide suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

6. Acceptable Use

You agree not to use the Service, and not to permit anyone using your account or workspace to use the Service, to:

  • Violate any applicable law or regulation, or infringe any third party's intellectual-property, privacy, or other rights;
  • Upload or transmit malicious code, viruses, or harmful content;
  • Gain unauthorized access to any system, account, or data;
  • Harass, threaten, defame, or harm others;
  • Scrape, crawl, or use automated means to access the Service in a manner that imposes an unreasonable load, circumvents rate limits, or exceeds plan limits, except through our documented API within its limits;
  • Reverse engineer or attempt to discover the underlying source or structure of the Service;
  • Resell or provide the Service to third parties except as expressly permitted.

6.1 No Spam or Abuse via Konduit's Email and Automation Features

Konduit provides email notifications, scheduled reports, automations, forms, and an API. You may not use any of these features to send spam, bulk unsolicited messages, phishing, deceptive content, or messages with falsified or misleading sender or routing information. Specifically, you may not use the Service's email-sending, notification, automation, or form features to:

  • Send unsolicited commercial or marketing email to recipients who have not consented to receive it;
  • Conduct phishing, fraud, or social-engineering campaigns;
  • Harvest or build lists of email addresses for unsolicited messaging;
  • Relay, proxy, or weaponize Konduit's notification or automation pipelines to deliver mail you could not lawfully send yourself; or
  • Otherwise violate anti-spam laws such as the U.S. CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), or any applicable equivalent.

You are responsible for obtaining all necessary consents from your recipients and for complying with all applicable communications and anti-spam laws when using these features. We may immediately suspend or terminate any account or workspace that we reasonably believe is using the Service in violation of this Section, without prior notice. We reserve the right to monitor for, and take action against, abuse to protect the Service and its users.

7. Plans, Billing, and Subscriptions

7.1 Plans

We offer a Free plan and paid plans (currently Pro and Business), each with different features and usage limits described on our pricing page or within the Service. We may change plan features and limits from time to time.

7.2 Per-Seat Subscriptions

Paid plans are billed on a per-seat basis, where a "seat" corresponds to a workspace member. Your charges are based on the number of seats in your workspace. Adding members may increase your charges; the applicable rate is shown at the time of purchase or change.

7.3 Billing Cycle and Auto-Renewal

Paid subscriptions are billed in advance on a recurring basis (monthly or annually, as you select) through our payment processor, Stripe. Your subscription will automatically renew at the end of each billing period at the then-current rate, and your payment method will be charged automatically, unless you cancel before the renewal date. By subscribing, you authorize us and our payment processor to charge your payment method for the applicable fees, including renewals, on a recurring basis. You consent to receiving electronic confirmation of your purchase and, where required, renewal reminders.

7.4 7-Day Pro Trial

We may offer a 7-day trial of the Pro plan at signup. Unless stated otherwise at the time of the offer:

  • The trial lasts seven (7) days from activation;
  • If you do not cancel before the trial ends, your plan will revert to the Free plan or convert to a paid Pro subscription as disclosed at the time you start the trial, and any applicable charges will begin;
  • You may cancel at any time during the trial through your account settings to avoid charges. We will make the cancellation path available to you online.

The specific conversion behavior and any charge will be clearly disclosed to you before the trial begins.

7.5 Taxes

Fees are exclusive of taxes. You are responsible for all applicable taxes, except for taxes based on our net income. Where we are required to collect taxes, they will be added to your charges.

7.6 Cancellation

You may cancel your subscription at any time through your account settings (online, without contacting us). Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of the period for which you have already paid, and you will not be charged for subsequent periods. Downgrading or canceling may reduce your plan limits and may make some Customer Content inaccessible if it exceeds Free-plan limits.

7.7 Refunds

Except where required by applicable law, fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused time, or downgrades. Any exceptions are at our sole discretion.

7.8 Price Changes

We may change our prices. For any increase that would apply to your recurring subscription, we will give you at least 30 days' advance notice by email or through the Service before the change takes effect. If you do not agree to the new price, you may cancel before the change takes effect; continued use after the effective date constitutes acceptance of the new price.

7.9 Failed Payments

If a payment fails, we may retry the charge and may provide a grace period during which your access continues. If payment is not resolved within the grace period, we may suspend or downgrade your access to paid features.

8. Free Plan and Deletion of Inactive Free Workspaces

8.1 Free Plan "As Available"

The Free plan is provided at no charge and "as available." It carries lower usage limits and does not include features reserved for paid plans (such as API access, automations, audit logs, and similar). We may modify, limit, or discontinue the Free plan, in whole or in part, at any time.

8.2 Suspension and Deletion of Inactive Free Workspaces

To responsibly manage resources, we reserve the right to suspend and then permanently delete inactive Free-plan workspaces and all of their associated data. A Free-plan workspace is considered "inactive" if, for a continuous period of 12 consecutive months, no member has (a) successfully signed in to that workspace or (b) taken an action within that workspace that we record as member activity. Automated events and submissions made by non-members through a public form do not count as member activity and do not keep a workspace active.

Before permanently deleting an inactive Free workspace, we will:

  1. Send at least one advance warning email to the workspace owner's account email address on file, notifying them that the workspace is scheduled for deletion;
  2. Provide a grace and reactivation window of at least 30 days, during which any member simply signing in to the workspace will reactivate it and cancel the scheduled deletion; and
  3. After the grace window expires without reactivation, permanently delete the workspace and all associated Customer Content.

You are responsible for keeping your account email address current so that you receive these notices. Deletion under this Section is permanent and irreversible. We are not liable for any loss of data resulting from the deletion of an inactive Free workspace. We strongly recommend that Free-plan users regularly export and back up any data they wish to retain.

8.3 Paid Workspaces Are Exempt

Active paid workspaces are exempt from this inactivity-deletion policy. As long as your paid subscription remains active (including any applicable billing grace period), your workspace and its data will be retained regardless of sign-in activity.

9. Your Responsibility for Data and Backups

You are responsible for your Customer Content and for maintaining your own backups of any data you consider important. While we take reasonable measures to operate the Service reliably, you should not rely on the Service as your sole repository for critical data. When you confirm a deletion or other destructive action within the Service, you authorize us to perform that action, and you accept responsibility for the consequences.

10. Third-Party Services

The Service integrates with third-party services, including our payment processor (Stripe), Google sign-in, and our email delivery provider. Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services, and your dealings with them are solely between you and the third party.

11. Suspension and Termination

11.1 By You

You may stop using the Service and delete your account or workspace at any time through the Service or by contacting us.

11.2 By Us

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if: (a) you breach these Terms (including the Acceptable Use provisions); (b) you fail to pay fees when due; (c) we reasonably believe your use poses a security, legal, or abuse risk; or (d) we are required to do so by law. For violations of Section 6 (Acceptable Use), suspension or termination may be immediate and without prior notice. We may also delete inactive Free workspaces as described in Section 8.

11.3 Effect of Termination

Upon termination, your right to use the Service ends. We will generally provide a limited window for you to export your Customer Content where reasonably practicable, after which your Customer Content may be permanently deleted. Sections of these Terms that by their nature should survive termination (including Sections 5, 8.2, 9, 12, 13, 14, 16, and 17) will survive.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE ACCURATE OR PRESERVED WITHOUT LOSS. ANY MATERIAL OR DATA OBTAINED THROUGH THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KONDUIT AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU ACTUALLY PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.

This limitation applies in the aggregate and not per incident. Because Free-plan users pay no fees, our liability to Free-plan users is limited to the nominal floor amount stated above. The disclaimers and limitations in this Section and Section 12 are fundamental elements of the bargain between you and us, and the Service would not be provided without them.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above may not apply to you.

14. Indemnification

You will defend, indemnify, and hold harmless Konduit and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Content; (b) your use of the Service; (c) your violation of these Terms, including the Acceptable Use provisions and anti-spam obligations; or (d) your violation of any law or third-party right.

15. Changes to the Service and to These Terms

We may modify, suspend, or discontinue any part of the Service at any time. We may also update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and notify you by email or through the Service. For changes affecting billing or pricing, we will provide notice as described in Section 7.8. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service.

16. AI Features and Automated Suggestions

The Service includes AI-assisted features (for example, the in-product assistant, the workspace generator, and other automated suggestion, drafting, and query tools). These features may generate text, structures, queries, and proposed actions based on your input and your workspace data.

16.1 AI Output Is Provided "As Is"

AI-generated output may be inaccurate, incomplete, outdated, or unsuitable for your purpose, and may not reflect your intent. You are solely responsible for reviewing, verifying, and deciding whether to rely on or act upon any AI-generated output. AI output does not constitute professional advice of any kind (including legal, financial, tax, accounting, medical, or compliance advice), and you must not rely on it as such.

16.2 Actions You Confirm or Authorize

Some AI-assisted actions, particularly those that delete or substantially change your Customer Content, are presented to you for confirmation before they are carried out; others may be carried out directly based on your instructions. When you confirm such an action, or when you instruct or enable an AI feature to act on your behalf, you authorize us and the Service to perform the resulting action, and you accept responsibility for the outcome, including any change to or loss of data. We are not liable for actions you confirm or authorize, even where an AI feature suggested or generated them. As described in Section 9, you remain responsible for maintaining your own copies of important data.

16.3 Third-Party AI Providers and Training

AI features are powered in part by third-party model providers. To generate output, your prompts and the relevant workspace data needed to fulfill your request may be transmitted to and processed by those providers, as further described in our Privacy Policy. We do not use your Customer Content to train AI models, and we do not authorize these providers to use your Customer Content to train their models. We do not control, and are not responsible for, the independent operation of third-party providers.

16.4 Usage, Limits, and Acceptable Use

AI features are subject to these Terms (including the Acceptable Use provisions in Section 6) and to your plan's usage allowances. AI usage consumes plan credits or quota, which may be consumed whether or not you find the output satisfactory, and we may meter, rate-limit, suspend, or modify AI features to protect the Service or to manage cost and abuse. You must not use AI features to generate unlawful, infringing, harmful, or abusive content, or to attempt to access or extract another party's confidential information.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

You and Konduit agree that any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL and agrees that any claim must be brought in an individual capacity and not as part of any class or representative proceeding.

18. Electronic Communications and Consent

By using the Service, you consent to receive communications from us electronically — including by email and through the Service — and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You agree that your electronic acceptance of these Terms (such as by clicking "I agree" or by creating an account) has the same legal effect as a handwritten signature.

19. General

  • Entire Agreement. These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.
  • Severability. If any provision is found unenforceable, the remaining provisions will remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
  • No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Force Majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
  • Notices. We may provide notices to you by email, through the Service, or by posting on our website. You may send notices to us at support@konduit.work.
  • Relationship. Nothing in these Terms creates a partnership, agency, or employment relationship between you and us.

20. Contact Us

If you have questions about these Terms, contact us at:

Team Einherjar LLC New York, New York, United States Email: support@konduit.work

These documents are drafts intended to be reviewed by qualified legal counsel before publication. They are not legal advice. The highest-stakes provisions — the inactive-free-workspace deletion mechanism (Privacy Policy §8.2 / Terms §8.2), the limitation of liability (Terms §13), and the governing-law / dispute-resolution choices (Terms §16) — should receive specific attorney review.

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